Clinical oversight
Licensed staff monitor medications, wound care, and follow-up appointments so recovery stays on track.
Licensed Medical Respite Facility · Pierce County, WA
A bridge to healing.
A bridge to healing.
A path to a better tomorrow.
New Era gives your patients a safe, clinically-supported place to recover after hospital discharge — so they leave with a plan, not just a discharge summary.
24–48 hrReferral response
2Licensed locations
7 daysAdmissions coverage
24–48 hrAverage referral response time
Licensed medical respite facility — Pierce County, WA
Accepting referrals 7 days a week
Serving hospitals, case managers & discharge planners since day one
Why discharge planners refer here
Built for the handoff that matters most
Discharging a patient without a safe next step puts recovery, and your readmission numbers, at risk. New Era closes that gap.
Fast turnaround
Most referrals get a decision within 24–48 hours, so a bed is rarely the reason a discharge stalls.
Whole-person support
Case management, nutrition, transportation, and behavioral health connections — not just a bed.
Flexible pathways
We work with a range of payers and coordinate directly with your care team on documentation.
The referral pathway
Four steps from discharge order to a safe bed
1
Submit the referral
Call, fax, or use our online referral form with basic patient and clinical information.
2
Clinical review
Our team reviews medical needs and confirms eligibility, usually same-day.
3
Coordinated transfer
We coordinate transport timing directly with your discharge team.
4
Recovery & next steps
Patients recover with support while we plan their path to stable housing.
What we provide
Recovery support, coordinated in one place
Medical monitoring
Medication management, wound care, and vitals tracking by trained staff.
Learn moreCase management
Dedicated coordinators connect patients to housing, benefits, and follow-up care.
Learn moreBehavioral health support
Warm handoffs to counseling and psychiatric care where needed.
Learn more“New Era is the referral I make when I need to know a patient will actually be safe after discharge — not just placed somewhere.”— Discharge Planner, Regional Hospital System (illustrative)
Where we are
Two licensed locations in Pierce County
Ready to refer a patient?
Our admissions line is staffed seven days a week. Most referrals receive a response within 24–48 hours.